Frequently Asked Questions

 
Where are you located?
What are your rates/pricing?
What are your travel fees?
Can I place an order for products and pick them up locally?
Can I see the photos of your work?
How many designs can be completed in an hour?
What is included in your services?
I am pregnant, is henna safe for me?
I want to try henna for my hair, can you help?
 
 
Introduction
Henna is not black!
Power of Henna
Wedding Traditions
Photos

 
I want henna for my wedding guests.  What do you charge?
What is included in the hourly rate?
How many designs can be completed in an hour?
Please tell me more about the party package
What type of henna do you use?
How should I prepare for my appointment?
What is the aftercare?
Can I book a private party?
I just want henna for myself.  Can I book an individual appointment?
Travel Fees
Destination Wedding
Bridal Henna

 
Coupon Codes
Sales Tax
Payment Options
Telephone Order Policies

 
What are shipping and handling rates?
What shipping service do you use?
Can I have a local pick up?
When do you ship orders?
What are the shipping rates?
Do you offer insurance on packages?
What is the expected delivery time?
Help, I entered the wrong shipping address!
Returns

 


 
How do I contact Henna Art?
At which shows can I see Henna Art?
Does Henna Art offer exclusivity?
As a henna artist, I would like to use Henna Art’s products to create my own brand. How can you help?
Are there any restrictions?
 

ABOUT US

Henna Art, located in Edmonton, Alberta, Canada, is a professional company devoted to providing you a truly unique and creative experience! We take pride in our artists and the ancient art of henna, also known as mehndi. We only use the best quality fresh ingredients to give you the best stain.  Our henna powders and natural hair care products are imported directly from India, Pakistan and Morocco.  Using our fresh ingredients, we always create safe and natural henna paste, and offer natural henna products for all of our clients.  We provide superior services to our clients and promise an amazing henna experience!  Whether you are having a party, or want to learn henna--from consultations to bridal henna applications, we promise you a true henna experience!

Henna is also known as the art of mehndi or mehndhi. We are passionate about the art of henna and practice unique styles that display elegance and sheer beauty. Our innovative style blends tradition and modernity. We provide you with our modern and fun glitter and stone accents, which are popular at parties and look gorgeous with bridal henna.  Using only the best quality, and fresh henna powders from India, Pakistan and Morocco, we create our henna paste using our special blend of quality essential oils.  Since we love what we do, we always put positive energy and love with our services and products. 

Our professional approach to the art of henna/mehndi makes us an excellent choice for your events! Currently serving the Edmonton area, our artists are accomplished in traditional methods, as well as modern application techniques, and glitter and stone accents.

In addition to our wide range of services, we express the tradition and splendor of henna in individually crafted pieces, do-it-yourself kits, and application products, perfect for anyone!  Packed with positive energy and attention to detail, all of our products are guarenteed fresh!  We only use natural ingredients, so you can be sure to have a safe and fun henna experience!

Our vision is to provide you with superior services and an EXCEPTIONAL experience!  The ancient art of henna is a natural and safe alternative to temporary tattoos, natural hair care, healhty hair, and modern body art.  While the origins of henna body art are unknown, it is practiced in India, Pakistan, Morocco, and other areas of Southeast Asia, and the Middle East.  The art of henna passes all borders and is a celebrated form of art that thrives today!

Enjoy your true henna experience at a private party, corporate events, classes, bridal henna, workshops or sessions in the Edmonton, and surrounding area. Or shop our exclusive line of products, prepared in Edmonton, Alberta, Canada, and shipped WORLDWIDE!

 

POPULAR QUESTIONS

 

WHERE ARE YOU LOCATED?

We are located in Edmonton, Alberta.  We do not have a store front yet, so you must book an appointment for services.  If you are ordering products, you will be notified via email when your items are ready for pickup.  Pickup locations vary.

WHAT ARE YOUR RATES/PRICING? 

Our rates and pricing varies on your event type.  Our most popular THREE HOUR PARTY PACKAGE and HOURLY PACKAGE are the most popular. 

We have a $300.00 minimum for private events to have an artist come to you, or will charge a travel fee. 

TRAVEL FEES: 

Edmonton-$25.00

Beaumont- $35.00
Calgary-$250.00
Devon- $45.00
Fort Saskatchewan-$40.00
Leduc- $35.00
Morinville-$50.00
Nisku- $35.00

Red Deer-$150.00
Saint Albert- $25.00
Sherwood Park- $25.00
Spruce Grove- $40.00
Stony Plain- $40.00

If your area is not listed above, we will calculate distance from Edmonton based on Google maps.

HOW DO DEPOSITS WORK?

Deposits are required in order to confirm you appointment.  A $50 or $75 deposit can be paid through our website (depending on your appointment).  All deposits are non-refundable, but will be applied to the total balance due. 

I AM LOCATED IN EDMONTON.  CAN I PICK UP MY ITEMS IN EDMONTON? 

ABSOLUTELY!  We will contact you when your items are ready for pick up.  Pickup location is 82 Avenue and 107th street in Edmonton.  You will be contacted via email when your items are ready for pickup.  No walk-ins!

HOW MANY PEOPLE COME FOR THE PARTY PACKAGE? 

All of our rates are based on one artist, unless otherwise noted.

HOW MANY DESIGNS CAN BE COMPLETED IN AN HOUR?

An artist can complete between 5-10 party designs in an hour.  The number of designs completed in an hour depends entirely on the intricacy of the design you choose.

DO YOU HAVE ANY PHOTOS I CAN SEE?

YES!  Please click here to view photos.  For a full portfolio viewing, please contact us to book an appointment. 

I AM PREGNANT.  IS HENNA SAFE FOR ME?

If you are pregnant, please be sure to let us know when you are booking an appointment.  All of our products are safe for use, but please use caution when pregnant. 

I WANT TO TRY HENNA FOR HAIR.  CAN YOU PLEASE HELP ME?

Welcome to your natural hair journey!  Of course we can help.  Please fill out the contact form and a hair consultant will contact you shortly!


 

ABOUT HENNA

 

Body art is one of the oldest and most beautiful form of art and expression, and the art of henna (also known as mehndi) is a natural, and one of the purest forms. It has been passed down from generation to generation over the past 5000 years throughout India, Africa, and the Middle East.

Henna is a dark, reddish orange plant dye derived from the shoots and leaves from the plant known as Lawsonia Alba or Lawsonia Inermis. The flowers and leaves of the plant are used as a cosmetic and for decorative purposes.

The leaves of the plant are dried and crushed into a green powder. The addition of liquids and essential oils create a smooth paste. This mehndi paste is applied to the skin and left on, for at least two hours. The application site is dyed a natural henna color of reddish brown to burnt orange. The design on the body then fades as the skin naturally exfoliates, over three to twenty-one days.

The molecules in the plant release the dye on contact with skin. The dye released stains the skin by binding to the keratin. Mehndi stains darkest on thicker skin, such as the palms and soles. As the skin naturally exfoliates, the stain starts to fade.

The application of henna to the hair is a similar process.  Read more about Henna for Hair

HENNA IS NOT BLACK!

Read Health Canada's warning against black henna

The Power of Henna

There is a certain charm and magic in henna body art. It has been applied historically for a special occasion or in celebration of an event, and has always been done with positive feelings, good wishes, good fortune, and happiness. The power of henna is known to bring good luck and fortune, protection, and spiritual wealth. Henna is also thought to cast off the evil eye, guard against black magic and get rid of harmful or supernatural forces.

Wedding Traditions

INDIA
Mehndi is a very important part of the wedding ritual and ceremony in India. It is believed that the deeper the colour obtained on the bride's skin, the longer the love between the couple will last. Thus, proper bridal henna application is tantamount to a prayer to the Gods for everlasting love and successful marriage.

After marriage, the bride goes to live with her husband and in-laws. During the first month of marriage, the bride is not expected to cook or clean, so she can use this time to get to know her in-laws and to learn the ways of her new home. The maids take care of all the work, in hopes of making the bride's mehndi last longer--a good omen. The longer the henna lasts, the more love there is all around!

MOROCCO
Henna decorating is considered vital for a girl's transition into womanhood, and so it is very important in the wedding ceremony. The bride is bathed in aromatic herbs and fragrant oils, to insure her physical and spiritual purity. The henna artist uses the henna prepared by the bride's mother. Intricate geometric motifs form patterns called the "eye of God," which are believed to provide protection from evil. Only a woman who has been married just one time can apply the design. The bride is surrounded by female friends and family members, as they rejoice in the celebration. The women dance around the bride in hopes of invoking good spirits, good luck, and dispelling all fears. This ritual ensures that the bride will have a good marriage.

After marriage, the bride does not cohabit with her in-laws. She visits her in-laws seven months after the wedding. The family shower her with blessings and offer her many gifts, including a henna session. When she returns a year later, the henna marking offered to her in the palm of her hand, represents a symbol of stability. 


SERVICES

I want henna for my wedding guests.  What do you charge?

We have packages available on an hourly or a la carte rate.  Hourly packages inclue supplies, materials and aftercare.  Please see details on hourly rates below.

A la carte pricing is based on each design.  Your guests can choose from 6 designs.  Each guest must have a henna token at the time of getting the design done.  Please read more on A la Carte designs here: 

http://blog.hennaart.ca/2014/04/a-la-carte-designs.html

 

What is included in the hourly rate

All of our rates are based by the hour. The hourly rate includes all supplies and materials. All we need is a place to sit. We do not charge you per design. The artist will be there for an hour or any 30 minute increment thereafter. You and your guests can choose whichever design they want. We charge just for the time the artist is there. In an hour, the artist can complete between 4-10 designs, depending on the intricacy of the design. Small designs take approximately 5-7 minutes to complete.

HOW MANY DESIGNS CAN BE COMPLETED IN AN HOUR?

An artist can complete between 5-10 party designs in an hour.  The number of designs completed in an hour depends entirely on the intricacy of the design you choose.

Please see our standard wedding party designs and some notes here: 

http://blog.hennaart.ca/2014/04/standard-wedding-party-designs.html

Please tell me more about the party package

The party package is our most popular package.  It includes THREE hours of unlimited henna and glitter application.  Again, we do not charge you per design, so you and your guests can get whatever they want to get done in the three hours.  Additional time is $75.00/hour

In an hour, the artist can complete 4-10 designs, depending on the intricacy of the design.  Small designs take approximately 5-7 minutes to complete.

What type of henna do you use?

We use premium quality henna for all of our appointments.  Our signature paste includes henna powder, lemon juice, sugar, and essential oils of tea tree, cajeput and naiouli.  Cajeput and Naiouli are from the tea tree family.  If you have sensitivies to tea tree, please inform us at the time of booking your appointment.

For pregnany women and children, we use our henna paste with only lavender essential oil. 

How should I prepare for my appointment?

Please shower, eat, and take care of business before your appointment.  It is adviseable to lay down old sheets or towels on your bed prior to getting henna done, so you can leave the paste on overnight.  Please avoid phone calls and other appointments during your henna session.

Brides to be:  please download our wedding planning guide to get detailed information on bridal henna preparation and aftercare:  http://www.hennaart.ca/Wedding-Planning-Guide.html

What is the aftercare?

After your application, we will give you an aftercare card to remind you of how to take care of your henna.  Avoid water for as long as possible.  Use only natural oil and balms to apply to your design after application.  Avoid exfoliation, harsh chemicals and excessive washing.

Can I book a private party?

Yes, we love booking private parties!  We do require a $50.00 deposit to confirm your event.  No event is confirmed until a deposit is paid.  Deposits are non-refundable but will be applied to your total.

I just want henna for myself.  Can I book an invidual appointment?

Yes, we do individual appointments.  Each individual session is $40.00 and will give you 30 minutes of henna application with an artist.  Please note, for individual sessions, we require that you visit one of our artists in their home studio, or we will charge a $25.00 travel fee within Edmonton.  A deposit is required for any private appointment, including bridal henna.  Deposits are non-refundable but will be applied to your balance.

Destination Wedding

Please fill our our Contact Form below

Bridal Henna

We love doing bridal henna.  Every bride should have an unforgettable henna application for her wedding.  Please read more about bridal henna here.

 

Travel Fees

All events will be charged the following travel fees for services less than $300.00. 

Edmonton-$25.00

Beaumont- $35.00
Calgary-$250.00
Devon- $45.00
Fort Saskatchewan-$40.00
Leduc- $35.00
Morinville-$50.00
Nisku- $35.00

Red Deer-$150.00
Saint Albert- $25.00
Sherwood Park- $25.00
Spruce Grove- $40.00
Stony Plain- $40.00

If your area is not listed above, we will calculate distance from Edmonton based on Google maps.



 
SHIPPING INFORMATION
 
What are shipping and handling rates?
Shipping and handling charges vary. Please note, wholesale items are not eligible for free shipping promotions. Shipping rates start at $11.00. Please proceed to checkout to see your shipping rates. Orders totaling $99.00 or more receive FREE shipping.
 
What shipping service do you use?
We ensure that all our packages are packed properly and securely, and ensure fast delivery. We offer delivery within Canada and Internationally. All orders are sent via Canada Post (expedited services for packages within Canada). Your items will be shipped within two days of receiving payment. If you would like expedited shipping services, please contact us. Every order will receive a tracking number. If you do not receive a tracking number from us within 5 business days of placing your order, please contact us
 
Can I have a local pick up?
If you are in Edmonton, AB you have the option of doing a local pickup. At checkout, please choose "Edmonton Pick up Only." When your items are ready for pickup, we will contact you via email to arrange for time and place. Orders may be picked up locally by appointment only. Handling fee of $3.00 is applicable unless otherwise stated. Please contact us at 1-888-320-5022. Orders not picked up within 10 business days will be cancelled. Previous promotions, discounts, and sales cannot be honoured on cancelled orders.
 
When do you ship orders?
Fresh henna paste must be shipped by the fastest method of shipping. Our henna paste orders are only shipped out Monday through Wednesday in order to ensure fastest delivery. Other orders that do not contain henna paste are shipped Monday through Friday. Please note that there is no shipping on weekends in Canada. Every order will receive a tracking number. If you do not receive a tracking number from us within 5 business days of placing your order, please contact us
 
What are the shipping rates?
 
Canadian Shipping
There is a flat $10.99 shipping on items within Canada.
Orders of $99.00 or more on eligible items receive free shipping. (items must be marked "eligible for free shipping") 
All orders are sent via Canada Post Expedited services. If you would like other shipping services, please contact us.
 
International Shipping
Shipping to the United States have a flat shipping rate of $16.00. You will be responsible for all customs and clearance fees. We claim all items on our shipments.
For all other countries, please contact us.
 
Do you offer insurance on packages?
All packages sent via Canada Post Expedited Services are insured up to $100.00. If you wish to have additional coverage on your items, please contact us at the time of placing your order.
 
What is the expected delivery time?
Packages within Canada have an expected delivery of 2-7 business days. Shipments to the United States have an expected delivery of 5-14 business days.
 
Help, I entered the wrong shipping address!
Contact us immediately and make sure you have your email receipt information, order reference number, and new shipping details in hand. If your order has not left our studio, we can try to make the appropriate shipping changes, but Henna Art doesn't make any promises. Most of our orders are typically processed immediately after purchase (excluding weekends and holidays). If your order has been shipped, you will receive a shipping confirmation email.
 
Can I return my items?
We want the best for our customers and want to ensure you are fully satisfied with your purchase. If you are not satisfied with your product, return it within 10 business days for a full refund. All returned items must be unused and unopened.
If you found your products to be damaged in any way, please contact us, within ten days of receiving your items. We will replace any damaged items within 15 business days. After 10 days, all exchanges and returns are null and void.
 
Henna paste and cones, glitter pastes and gels, essential oils and blends, henna powders and natural hair care products are non-refundable as they are perishable. All other products may be returned or exchanged within 10 business days after receipt of shipment. Shipping charges will be refunded less handling charge. all products returned must be unused and unopened. 
 

 

PLACING AN ORDER
 
 Please place all orders through our website.  We are able to process telephone and email orders for a small $5.00 fee
 
Coupon Codes
Henna Art coupon codes are redeemed during the order checkout process. To redeem a coupon, enter the code in the promotion code box during checkout. The coupon code reduces your basket subtotal only, and does not apply toward Sales Tax or Shipping and Handling. A coupon code can be only used once per customer, and cannot be combined with other promotions or applied to previous purchases. International shoppers are welcome to use promo codes! By the way, notice of special promotions are just one of the benefits you get when you sign up for our newsletter at Henna Art.ca.
 
Sales Tax
5% GST is added to all purchases. 
 
Payment Options
Henna Art accepts VISA, MasterCard, PayPal, and email money transfers.
 
Telephone and Email Order Policies
We encourage you to order online for the fastest possible service.  
Call us at (888) 320-5022 Wednesday through Saturday,, 10:00 am - 5:00 pm, MST.  
OR email us products [at] HennaArt.ca for an email order
A valid credit card will be required for the purchase. 
**A processing fee of $5.00 will be added to all phone orders. **
Please note, to increase security measures, we will ask you for the 3-4 digit code on the back of your credit card. 
 
MISCELLANEOUS
 
How do I contact Henna Art?
Fill out the form below and we will contact you within 48 hours
 
Phone# (888) 320-5022
Email: info@HennaArt.ca
 
 
At which shows can I see Henna Art?
Please visit the EVENTS page of our website to view our schedule for the year. This page is updated each season with our booth and location information. Hope to see you at one of the shows!
 
Does Henna Art offer exclusivity?
We do not offer exclusivity. However, we are very careful not to over-saturate a particular area, and monitor our brand presence very closely. Our extensive line makes it possible to offer your store a unique assortment that is right for you!
 
As a henna artist, I would like to use Henna Art’s products to create my own brand. How can you help?
We have sourced our products from the best suppliers and farms from all around the world. If you would like to use our products to create your own brand, just simply write “create my brand” in shipping instructions (wholesale orders only). We will package your items with blank labels instead of our Henna Art labels. This way, you can package your items as you would like. On the labels, you can place your own brand name, image and contact information. Each item you order will come with a sample label so that you are aware of legal information required for each item.
 
 Please contact us if you require custom labels. We would love to help you in any way you need us!
 
 Are there any restrictions?
We have priced our products competitively, so that you, as a business owner, can benefit from reselling our products. Please follow all order minimum quantities. Orders that do not meet minimum orders will be delayed, as we will send you items at retail value and will send you an updated invoice.
Please follow all legal regulations when selling our products. Henna Art does not take any responsibility for any legal actions brought upon our retailers. To sell these items legally is completely your responsibility.
Henna Art will not tolerate misuse or misrepresentation of our products. We have a zero-tolerance policy for this behavior.
 
How do Gift Certificates work?
Gift certificates are available in denominations of $25, $50, $75, $100 and $150 and will not be taxed. Gift certificates are currently only emailed to your recipient. If you are purchasing a Henna Art Gift Certificate, you must use one of the methods of payments to complete your order.
To redeem a gift certificate, select your items and add them to your cart. You will be asked for your certificate number at the payment section of the checkout process. When you see a box marked "Gift Certificate," Simply enter your gift certificate code, and when you're finished, click the Process Order button. The amount of the certificate will then be deducted from your final order total.
Check your Gift Certificate balance here or by clicking on the link at the bottom of our home page.
 
My Account at HennaArt.ca
If you have signed up for an account with Henna Art, you may update your mailing address, email address, name changes or telephone number by visiting our site at "www.Henna Art.com" and clicking on "my account" at the top of the page. Log into your account to review and update your personal information.
 
Where can I find a retailer in my area that carries Henna Art products?
Please check the Stockists section on our website to get up to date retailers who sell our products.  We strongly encourage you to contact these retailers to find out what items they have in stock prior to visiting their location. 

 

 

 

 

 

 

 

 

 

 

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