Economy (7-21 days) $13.99
Standard (3-15 days) $16.99
Tracked (3-10 days) $19.99
Economy (10-45 days) $22.99
Standard (5-21 days) $30.99
You will be responsible for all customs and clearance fees. We claim all items on our shipments.
For all other countries, please contact us
Our orders ship Mondays and Wednesdays only. If Monday is a Statutory Holiday, we will ship Tuesday. Henna cones and pastes get shipped on Mondays only.
Our orders ship Mondays and Wednesdays only. You can upgrade your shipping here: http://www.hennaart.ca/upgrade-shipping.html
You can return your items, no questions asked, within 10 days of receiving your order. Henna cones, henna paste, body balms, or other personal care items are non-refundable. Simply ship the items back to our studio. Your refund will be processed within 5-7 business days. Please note, returned items MUST be unopened, unused, and not damaged. If you are unsure about an item for return, please contact us.
We take great care in packaging our items so they are not damaged in transit. We cannot replace henna cones or paste that "leaked" if you chose economy or standard shipping. We cannot replace items that were damaged because you failed to pick them up from the post office or your mailbox.
Otherwise, if you received a damaged item, please contact us immediately after receiving your order and we will replace that item for you. We will start a claim with Canada Post on the damaged item. Once the claim is filed, we can ship you the items that were damaged in your order.
We currently offer FREE SHIPPING only as a special randomly throughout the year for NEWSLETTER SUBSCRIBERS. You can subscribe to our newsletter and get in on the special sales and offers we send each month. These offers are newsletter exclusives and not valid anywhere else!
You can cancel your order as long as it has not been processed or shipped. We charge a order cancellation fee of $10.00. Please contact us via email to cancel an order. Order cancellations will be processed within 7-10 business days and refunded to your original method of payment.
EDMONTON PICK UP
We currently offer limited local pick up times for EdmontonY. ou can pick up your order in Monday's and Wednesdays from 12 noon to 2pm. Please wait for an order shipped/completed email from us before picking up. Address and hours will be provided in our email. Our processing time for local pick ups is 3 to 5 business days.
Please Contact Us if you are interested in being a local supplier in Edmonton, Calgary, Vancouver, Toronto (GTA), Ottowa, or Halifax.
We offer up to $100 insurance coverage on all orders, EXCLUDING perishable items like henna cones, or paste. Please contact us if you want your order over $100 to be insured.
All wholesale orders can be placed directly through our website. No separate account is required. Please visit: http://www.hennaart.ca/Wholesale
Please CONTACT US if you think of other questions.